Case Studies

Stories from the ground about customers using microlearning principles for consistent execution of critical business processes

Learn. Reinforce. Evolve.

An e-Commerce story of Training, Retaining and Accelerating a Massive Seller Workforce

A B2B trade platform that brings manufacturers, traders, retailers and wholesalers on a single platform. A major chunk of their frontline employees is on third-party payroll.

Scenario-Based Learning: The Missing Ingredient In Customer Service Training

This is a leading business process management company. It offers outsourcing services across various industries and job functions. Learning & Development had multiple tools to manage employee needs.

The Art of Customer Service

The eCommerce brand that provides customers with beauty and skincare products within every budget. It was crucial to teach employees how to handle grievances to ensure exceptional customer support. RapL helped its employees master the art of customer service.

Rapid Learning To Help You Deal With Global Market Change

A consulting organization that builds, sustains and recognizes high-trust, high-performance culture at workplaces.

L&D Has Always Lagged Behind The Speed Of Business. That's Changing Now.

L&D has long been seen as a necessary evil by most businesses. It is often seen as something...

How This Apparel Firm Is Using Microlearning To Help Employees Fix Knowledge Gaps

In order to keep pace with an ever-changing marketplace, managers at this apparel firm needed to track...

This New Learning Philosophy Gets A Distributed Workforce On The Same Page With Respect to Quality Standards

An international cosmetic brand that offers an exclusive line of high quality makeup and skincare products.

Why This Billion-Dollar Tech Firm Is Ditching L&D Status Quo For A New Learning Philosophy?

In order to stay ahead of the curve, it's important for companies to continuously develop and update their learning philosophies...

Reinforcing The Nuts and Bolts of Delightfully Consistent Sales Experiences At a Global Automobile Giant

Sales excellence is a result of consistently following a set of carefully curated execution best practices. These practices are...

This OTA Uses Microlearning So That Employees Don't Deviate From Their SOPs

As India's top bus ticketing platform, it is necessary to stay on top of the game. Employees need to...

Rapid Runs. Little bits. Big scores.

Drive Productivity through Everyday Learning

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Learners around the world

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Scenarios every day in 23 languages

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Mastered learning modules

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Testimonials

Getting smart, one byte at a time

Dave A Senior Director, Quality Engineering, Infrastructure Solutions Group

RapL allows us to easily create custom learning modules by which we train and re-inforce learning for our people. Through RapL modules, we are able to present scenarios, teach what is the proper outcome, and explain why it's the right answer. Our people have done a great job mastering topics through RapL, that we would otherwise only hope our people understood.

Gulzar S AVP - Training

Ease of use by trainer & trainee. Uploading content is effortless and tracking completion is beneficial to managers. The dashboard details are excellent to drive performance. RapL has helped in gauging skill gaps, enabled distributed and synched learning. The gamified experience with points and leaderboards motivate the users to learn.

Kaushik C Manager, Learning & Development

The product is easy to use. The best features are the analytics and the science behind which the upskilling process is developed. The integration process was also very smooth. The team also ensured appropriate training of RapL to all the managers.

Neha A Assistant Manager L&D

Microlearning/ byte size learning in this age and gen is important and RapL has helped our organisation's employees with the same. Brilliant customer support from the team and quick in resolving queries.

Zareena W Manager (People Function)

Bite sized learning on a regular basis helps consistent learning. Great tool for learning and retention. Gamification keeps the user glued to it and creates healthy competition amongst team members to learn.

Joseph P Customer service lead - Training and Quality

Since going on-board with RapL, we have been been able to push content regularly to our agents and managers. This has enabled us to provide and rest real-time updates. The scores from RAPL are also aligned to agents incentives. We now hope to move to the next phase in L&D with RAPL as a dedicated partner! It's a very genuine application. The SPOCs are super supportive too and ready to help at all times.

Annoymous Administrator in Retail

The system is very easy to use for both the people creating content and for our end users. The RapL team are also very responsive and helpful which makes a huge difference to the experience. RapL give us the ability to roll out consistent training content across our decentralised business, to a front-line heavy workforce. It also allows us to create and upload our own training material easily.

Annoymous Administrator in Oil & Energy

RapL is a common medium to connect to frontline sales fraternity irrespective of language constraints. It drives learning through continuous engagement via daily quizzes/tests/materials.
A sense of community, achievement & recognition amongst the sales reps. RapL has helped with salesforce capability development through an engaging and motivating platform.

Annoymous Administrator in Retail

Rapl is one of the best e-learning solution for team. We have observed it is easy to make impact and gamification makes learning fun. Great transformation in product knowledge level. The platform highlights the learning GAPs, region wise, so that we can plan our course of action. It's been a great engagement platform for all the employees. It is also a performance indicator with a real time analysis dashboard.

Anuradha U Training & Quality Leader : SnL

Ease of use and flexibility and customizability is great!

Tilanjali G Head of Training

Capsuled information, hammered till it is mastered. Data centric knowledge gap analysis.

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